OneAssist 1 Year Total Protection Plan for Kindle Voyage WiFi – 5 Days Replacement Guarantee

Rs. 2,149 Buy It Now

1-Year Protection Plan plus Accident Protection for 9th & 10th Gen Kindle Oasis 3G/4G only (Not valid on any other models of Kindle); Important: Please purchase a OneAssist Plan for your Kindle within 60 days of device purchase. Plans purchased post 60 days of device purchase will be cancelled...

OneAssist 1 Year Total Protection Plan for Kindle Voyage WiFi – 5 Days Replacement Guarantee


Plan to be purchased only with NEW devices. Post purchase, plan needs to be activated by customer within 15 days from device purchase date.; Voucher code to activate the plan will be sent through SMS or e-mail, ensure your Amazon account has your email ID so that the voucher code can be sent to... If ever your smartphone gets stolen, with just one call, we block your SIM card to prevent any misuse. You are now protected against accidental and liquid damage of your phone. Damage means physical breakage or destruction of the insured device due to any accidental causes, including damage... 1-Year Protection Plan plus Accident Protection for 9th & 10th Gen Kindle Oasis 3G/4G only (Not valid on any other models of Kindle); Important: Please purchase a OneAssist Plan for your Kindle within 60 days of device purchase. Plans purchased post 60 days of device purchase will be cancelled... Plan to be purchased only with NEW devices. Post purchase, plan needs to be activated by customer within 15 days from device purchase date.; Voucher code to activate the plan will be sent through SMS or e-mail, ensure your Amazon account has your email ID so that the voucher code can be sent to...
Manufacturer: OneAssist
MRP: Rs.1499.00
Category: Digital Device Accessory

OneAssist 1 Year Total Protection Plan for Kindle Voyage Features

Price History of OneAssist 1 Year Total Protection Plan for Kindle Voyage

Price History for OneAssist 1 Year Total Protection Plan for Kindle Oasis (9th & 10th Gen) 3G/4G - 5 Days...

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Current Price Rs. 2,149
Highest Price Rs. 2,149
Lowest Price Rs. 2,149
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Rs. 2,149
  • All prices mentioned above are in Indian Rupee.
  • This product is available at Amazon.in.
  • At amazon.in you can purchase OneAssist 1 Year Total Protection Plan for Kindle Oasis (9th & 10th Gen) 3G/4G - 5 Days Replacement Guarantee for only Rs. 2,149
  • The lowest price of OneAssist 1 Year Total Protection Plan for Kindle Oasis (9th & 10th Gen) 3G/4G - 5 Days Replacement Guarantee was obtained on .

Specification of OneAssist 1 Year Total Protection Plan for Kindle Voyage

Item model number Plan_854
Other display features Wireless
Manufacturer OneAssist
Product Dimensions 12.5 x 1 x 20 cm
Item model number Mobile Protection Plan
Other display features Wireless
Weight 200 Grams
Manufacturer OneAssist
Product Dimensions 12 x 10 x 10 cm
Item model number Mobile Protection Plan
Other display features Wireless
Weight 200 Grams
Manufacturer OneAssist
Product Dimensions 12 x 10 x 10 cm
Item Weight 40.8 g
Product Dimensions 12.5 x 1 x 20 cm
Item model number Plan_853
ASIN B079ZM3B37
Customer Reviews 3.3 out of 5 stars16 customer ratings
Amazon Bestsellers Rank #19,678 in Electronics (See Top 100 in Electronics) .zg_hrsr { margin: 0; padding: 0; list-style-type: none; } .zg_hrsr_item { margin: 0 0 0 10px; } .zg_hrsr_rank { display: inline-block; width: 80px; text-align: right; } #20 in Electronic Equipment Warranties
Date First Available 22 February 2018
OneAssist 1 Year Total Protection Plan for Kindle Voyage WiFi – 5 Days Replacement Guarantee
Rs. 2,149
119 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Reply
    Vipan Goel at

    Product registration is a pain and too bureaucratic. I gave up after a few attempts & will try to get a refund. I don’t recommend wasting money on this at all.

  2. Reply
    Vipan Goel at

    Product registration is a pain and too bureaucratic. I gave up after a few attempts & will try to get a refund. I don’t recommend wasting money on this at all.

  3. Reply
    Kumud Pandey at

    Amazingly useful !

  4. Reply
    Kumud Pandey at

    Amazingly useful !

  5. Reply
    Vipan Goel at

    Product registration is a pain and too bureaucratic. I gave up after a few attempts & will try to get a refund. I don’t recommend wasting money on this at all.

  6. Reply
    Kumud Pandey at

    Amazingly useful !

  7. Reply
    Amazon Customer at

    I have bought this product along with my MSI Gaming laptop package, At the time of activation of warranty on OneAssist, i came to know that MSI laptops are not supported by One Assist and OneAssist team want me to opt for a refund and what mattered the worst was, Even Amazon team want me to opt for refund and they don’t want to provide alternative way to get additional warrantyNow i am left with MSI laptop and just 1-year manufacturer warranty

  8. Reply
    Amazon Customer at

    Nice staff for the activation of my extended warranty kit

  9. Reply
    Amazon Customer at

    Best to go for 2 year warranty, so you will get total 3 years warranty, one year from dell and 2 years from one assistant.

  10. Reply
    Nitesh Chavan at

    fake insurance company pls don’t buy any Oneassist insurance

  11. Reply
    Amazon Customer at

    Very helpful really liked it amaIng service and plan jVery helpful really liked it amaIng service and plan nnnn

  12. Reply
    Vipan Goel at

    Product registration is a pain and too bureaucratic. I gave up after a few attempts & will try to get a refund. I don’t recommend wasting money on this at all.

  13. Reply
    Kumud Pandey at

    Amazingly useful !

  14. Reply
    Amazon Customer at

    I have bought this product along with my MSI Gaming laptop package, At the time of activation of warranty on OneAssist, i came to know that MSI laptops are not supported by One Assist and OneAssist team want me to opt for a refund and what mattered the worst was, Even Amazon team want me to opt for refund and they don’t want to provide alternative way to get additional warrantyNow i am left with MSI laptop and just 1-year manufacturer warranty

  15. Reply
    Amazon Customer at

    Nice staff for the activation of my extended warranty kit

  16. Reply
    Amazon Customer at

    Best to go for 2 year warranty, so you will get total 3 years warranty, one year from dell and 2 years from one assistant.

  17. Reply
    HetPatel at

    It’s waste of time

  18. One assist is fake company. They never provide any clam. I took their plan twice. Always they deny by stating thier bogus and hidden conditiins. Avoid Oneassit plan for any device. Acko is better.

  19. Totaly Froud

  20. Reply
    Vipan Goel at

    Product registration is a pain and too bureaucratic. I gave up after a few attempts & will try to get a refund. I don’t recommend wasting money on this at all.

  21. Reply
    Kumud Pandey at

    Amazingly useful !

  22. Reply
    Mahavir bafna at

    I had bought one assist TOTALy (zero) PROTECTION plan for my fire tv stick.. My remote wasn’t working so i called them up and to my surprise they said the remote isnt covered in the above policy.. I falled for TOTAL PROTECTION..Besides I feel amazon should BLACKLIST ONE ASSIST from its market place to avoid spillover effects on amazon brand.. I got my device replaced as luckily it was in AMAZON WARRANTY

  23. Reply
    Love Mangla at

    How Amazon can appoint/sell this type of insurance?When I approached OneAssist for my firestick which is not working they said remote of firestick is not covered, but still I don’t know wether stick is not working or remote is not working.

  24. Reply
    Pritesh Patel at

    There should be zero star rating too.Cannot activate online.And customer care is pathetic.Not able to respond even after two days.Returning the product.

  25. Good value for money.

  26. Reply
    Ramakant Chalgeri at

    One assist is good protection plan for my Mi Max 2

  27. Reply
    Amazon Customer at

    Unable to activate membership. Website says voucher code not allowed. Waste of Rs.999/-

  28. Reply
    Madhav K. at

    My requirement was 1 year extended warranty i.e. after the expiry of manufacturer warranty of 1 year. However I got the call from one Assist customer care more than once, asking for enrollment at the earliest. When I filled the online enrollment form They had asked me to enter invoice date which was 15/10/2017, after that I got message saying my warranty period is from 15Oct17 to 14Oct18. However manufacturer warranty is already there for the same period. So I am not sure about, should we go for this extended warranty, which covers same period of manufacturer warranty. One Assist call center people should give their customers proper instructions about the activation period.

  29. Reply
    Amazon Customer at

    I wanted to lodge a claim for repair om my my Micromax Tab. Could not ppen its App since26/05/2019, tried its toll free phone , the personnels attending calls , cut off the call after a while.Finally,talked today. I am given a list of documents to be uploaded on their site (which never opens) and complete a few further formalities and then by 15 days they will get the phone attended!Pray God to save us from such ‘solutions’ which desolves online customers

  30. Service can be known only after one year, when I enter the coverage period.

  31. Reply
    Startup and C-Suite Mentor at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  32. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  33. Reply
    KHUSHBU at

    No support for products activation, whenever called to team no response from activation team

  34. Reply
    Vinay Pasricha at

    Useless they dont even pick up their phone , coustomer support centre helpless once contacted

  35. Reply
    Amazon Customer at

    Hello Amazon. I had taken OneAssist protection for a phone purchased 2-3 years back, and it was a nightmare to deal with them for my very genuine request. They fulfilled it in i think 5-6 months’ time when the promise was for 15 days or max a month as far as I can remember after numerous calls/complaints/escalations I made. Every time they had a (apparently false) story to tell why request was delayed for so long. They never did stick to their words. I really wanted to purchase this service for kindle oasis but knowing it is again OneAssist, I fear having to deal with them again in case I have to.Is there any other good protection/extended warranty service available?I posted multiple posts on their fb page in Nov-Dec 2016; here’s a glimpse:‎Shefali Gupta‎ to One AssistNovember 27, 2016 ·WORST service ever!I couldn’t find an option to give less than one star.One Assist request details:SR: #1604376Relationship No. is: 9102071. OneAssist process started on 15th Oct’16 and even today (27th Nov’16) they’d take at least 2-3 more weeks. They’ve taken much longer than the max time as mentioned in the agreement.2. After talking to them so many times and after hearing their lies and changing statements in every call (e.g. it takes 5 days to repair; then the other said it takes 7-8 days at max whereas i …———————————————————————————————-Today after a few days of having posted this feedback, I received an apology call from OneAssist in a v apologetic tone. The person on the call also assured of a good service in future. I felt bad for the person. Also, dutifully, I’m topping up my review comments with the latest experience of this humble call.

  36. Reply
    Madhav K. at

    My requirement was 1 year extended warranty i.e. after the expiry of manufacturer warranty of 1 year. However I got the call from one Assist customer care more than once, asking for enrollment at the earliest. When I filled the online enrollment form They had asked me to enter invoice date which was 15/10/2017, after that I got message saying my warranty period is from 15Oct17 to 14Oct18. However manufacturer warranty is already there for the same period. So I am not sure about, should we go for this extended warranty, which covers same period of manufacturer warranty. One Assist call center people should give their customers proper instructions about the activation period.

  37. Reply
    Amazon Customer at

    I wanted to lodge a claim for repair om my my Micromax Tab. Could not ppen its App since26/05/2019, tried its toll free phone , the personnels attending calls , cut off the call after a while.Finally,talked today. I am given a list of documents to be uploaded on their site (which never opens) and complete a few further formalities and then by 15 days they will get the phone attended!Pray God to save us from such ‘solutions’ which desolves online customers

  38. Service can be known only after one year, when I enter the coverage period.

  39. Reply
    Startup and C-Suite Mentor at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  40. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  41. Reply
    KHUSHBU at

    No support for products activation, whenever called to team no response from activation team

  42. Reply
    Vinay Pasricha at

    Useless they dont even pick up their phone , coustomer support centre helpless once contacted

  43. Reply
    Amazon Customer at

    Hello Amazon. I had taken OneAssist protection for a phone purchased 2-3 years back, and it was a nightmare to deal with them for my very genuine request. They fulfilled it in i think 5-6 months’ time when the promise was for 15 days or max a month as far as I can remember after numerous calls/complaints/escalations I made. Every time they had a (apparently false) story to tell why request was delayed for so long. They never did stick to their words. I really wanted to purchase this service for kindle oasis but knowing it is again OneAssist, I fear having to deal with them again in case I have to.Is there any other good protection/extended warranty service available?I posted multiple posts on their fb page in Nov-Dec 2016; here’s a glimpse:‎Shefali Gupta‎ to One AssistNovember 27, 2016 ·WORST service ever!I couldn’t find an option to give less than one star.One Assist request details:SR: #1604376Relationship No. is: 9102071. OneAssist process started on 15th Oct’16 and even today (27th Nov’16) they’d take at least 2-3 more weeks. They’ve taken much longer than the max time as mentioned in the agreement.2. After talking to them so many times and after hearing their lies and changing statements in every call (e.g. it takes 5 days to repair; then the other said it takes 7-8 days at max whereas i …———————————————————————————————-Today after a few days of having posted this feedback, I received an apology call from OneAssist in a v apologetic tone. The person on the call also assured of a good service in future. I felt bad for the person. Also, dutifully, I’m topping up my review comments with the latest experience of this humble call.

  44. Reply
    Madhav K. at

    My requirement was 1 year extended warranty i.e. after the expiry of manufacturer warranty of 1 year. However I got the call from one Assist customer care more than once, asking for enrollment at the earliest. When I filled the online enrollment form They had asked me to enter invoice date which was 15/10/2017, after that I got message saying my warranty period is from 15Oct17 to 14Oct18. However manufacturer warranty is already there for the same period. So I am not sure about, should we go for this extended warranty, which covers same period of manufacturer warranty. One Assist call center people should give their customers proper instructions about the activation period.

  45. Reply
    Amazon Customer at

    I wanted to lodge a claim for repair om my my Micromax Tab. Could not ppen its App since26/05/2019, tried its toll free phone , the personnels attending calls , cut off the call after a while.Finally,talked today. I am given a list of documents to be uploaded on their site (which never opens) and complete a few further formalities and then by 15 days they will get the phone attended!Pray God to save us from such ‘solutions’ which desolves online customers

  46. Service can be known only after one year, when I enter the coverage period.

  47. Reply
    Startup and C-Suite Mentor at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  48. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  49. Reply
    KHUSHBU at

    No support for products activation, whenever called to team no response from activation team

  50. Reply
    Vinay Pasricha at

    Useless they dont even pick up their phone , coustomer support centre helpless once contacted

  51. Reply
    Amazon Customer at

    Hello Amazon. I had taken OneAssist protection for a phone purchased 2-3 years back, and it was a nightmare to deal with them for my very genuine request. They fulfilled it in i think 5-6 months’ time when the promise was for 15 days or max a month as far as I can remember after numerous calls/complaints/escalations I made. Every time they had a (apparently false) story to tell why request was delayed for so long. They never did stick to their words. I really wanted to purchase this service for kindle oasis but knowing it is again OneAssist, I fear having to deal with them again in case I have to.Is there any other good protection/extended warranty service available?I posted multiple posts on their fb page in Nov-Dec 2016; here’s a glimpse:‎Shefali Gupta‎ to One AssistNovember 27, 2016 ·WORST service ever!I couldn’t find an option to give less than one star.One Assist request details:SR: #1604376Relationship No. is: 9102071. OneAssist process started on 15th Oct’16 and even today (27th Nov’16) they’d take at least 2-3 more weeks. They’ve taken much longer than the max time as mentioned in the agreement.2. After talking to them so many times and after hearing their lies and changing statements in every call (e.g. it takes 5 days to repair; then the other said it takes 7-8 days at max whereas i …———————————————————————————————-Today after a few days of having posted this feedback, I received an apology call from OneAssist in a v apologetic tone. The person on the call also assured of a good service in future. I felt bad for the person. Also, dutifully, I’m topping up my review comments with the latest experience of this humble call.

  52. Reply
    Mahavir bafna at

    I had bought one assist TOTALy (zero) PROTECTION plan for my fire tv stick.. My remote wasn’t working so i called them up and to my surprise they said the remote isnt covered in the above policy.. I falled for TOTAL PROTECTION..Besides I feel amazon should BLACKLIST ONE ASSIST from its market place to avoid spillover effects on amazon brand.. I got my device replaced as luckily it was in AMAZON WARRANTY

  53. Reply
    Love Mangla at

    How Amazon can appoint/sell this type of insurance?When I approached OneAssist for my firestick which is not working they said remote of firestick is not covered, but still I don’t know wether stick is not working or remote is not working.

  54. Reply
    Pritesh Patel at

    There should be zero star rating too.Cannot activate online.And customer care is pathetic.Not able to respond even after two days.Returning the product.

  55. Reply
    ankita bansal at

    i placed the order for my iphone because it clearly states that it is compatible for apple iphone 11. and both times i have recieved a non apple plan and now my date of purchase is mopre than 10 days. both amazon and one assist have been un able to help me .

  56. THE REPAIR AMOUNT IS 2300 Rs and they are asking me to pay 2000 Rs. I mean wtf, there are no laws to protect us from such a cheat company

  57. Reply
    Shrikant at

    Do not buy this!This is a 3rd party and has no affiliation to Amazon whatsoever.I bought this OneAssist 1 Year Total Protection Plan for my Kindle Paperwhite on 22nd December 2018 and it has been a really bad experience for me to get this activated (which it never did).1st. Their Customer Care number will take a long time to connect and once you go through their IVR (always select 1 for existing customer regardless or it will not connect) 1st person will pick up and transfer to their ‘Amazon Expert’ who I am pretty sure does not exist because they will not pick up and the 1st person will apologize and cut your call.2nd. Their OneAssist App for Android is pathetic to say the least as it gives errors ‘Put invoice amount within device price range’ (see screenshots) when you try to activate (and they do not have a Customer Care Chat which they advertise)3rd. They have 3 different numbers on their website ‘Customer service 1800 123 3330, 0 8080 333 333’ and ‘Product enquiry 1800 266 9930’ but none of the people I spoke to on each of their numbers has any idea of this product existing for Kindle!Please call their numbers and see for yourself.

  58. Reply
    Bharat at

    Overall very best product company to deal with.

  59. Reply
    Mahavir bafna at

    I had bought one assist TOTALy (zero) PROTECTION plan for my fire tv stick.. My remote wasn’t working so i called them up and to my surprise they said the remote isnt covered in the above policy.. I falled for TOTAL PROTECTION..Besides I feel amazon should BLACKLIST ONE ASSIST from its market place to avoid spillover effects on amazon brand.. I got my device replaced as luckily it was in AMAZON WARRANTY

  60. Reply
    Love Mangla at

    How Amazon can appoint/sell this type of insurance?When I approached OneAssist for my firestick which is not working they said remote of firestick is not covered, but still I don’t know wether stick is not working or remote is not working.

  61. Reply
    Pritesh Patel at

    There should be zero star rating too.Cannot activate online.And customer care is pathetic.Not able to respond even after two days.Returning the product.

  62. Reply
    Startup and C-Suite Mentor at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  63. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  64. Reply
    Gurinder Bal at

    Code not received.Product not supporting my new iPhone 6s.It does not support iPhone (Apple)Want to return same.

  65. Reply
    Shrikant at

    Do not buy this!This is a 3rd party and has no affiliation to Amazon whatsoever.I bought this OneAssist 1 Year Total Protection Plan for my Kindle Paperwhite on 22nd December 2018 and it has been a really bad experience for me to get this activated (which it never did).1st. Their Customer Care number will take a long time to connect and once you go through their IVR (always select 1 for existing customer regardless or it will not connect) 1st person will pick up and transfer to their ‘Amazon Expert’ who I am pretty sure does not exist because they will not pick up and the 1st person will apologize and cut your call.2nd. Their OneAssist App for Android is pathetic to say the least as it gives errors ‘Put invoice amount within device price range’ (see screenshots) when you try to activate (and they do not have a Customer Care Chat which they advertise)3rd. They have 3 different numbers on their website ‘Customer service 1800 123 3330, 0 8080 333 333’ and ‘Product enquiry 1800 266 9930’ but none of the people I spoke to on each of their numbers has any idea of this product existing for Kindle!Please call their numbers and see for yourself.

  66. Reply
    Bharat at

    Overall very best product company to deal with.

  67. Reply
    Mahavir bafna at

    I had bought one assist TOTALy (zero) PROTECTION plan for my fire tv stick.. My remote wasn’t working so i called them up and to my surprise they said the remote isnt covered in the above policy.. I falled for TOTAL PROTECTION..Besides I feel amazon should BLACKLIST ONE ASSIST from its market place to avoid spillover effects on amazon brand.. I got my device replaced as luckily it was in AMAZON WARRANTY

  68. Reply
    Love Mangla at

    How Amazon can appoint/sell this type of insurance?When I approached OneAssist for my firestick which is not working they said remote of firestick is not covered, but still I don’t know wether stick is not working or remote is not working.

  69. Reply
    Pritesh Patel at

    There should be zero star rating too.Cannot activate online.And customer care is pathetic.Not able to respond even after two days.Returning the product.

  70. Reply
    ankita bansal at

    i placed the order for my iphone because it clearly states that it is compatible for apple iphone 11. and both times i have recieved a non apple plan and now my date of purchase is mopre than 10 days. both amazon and one assist have been un able to help me .

  71. THE REPAIR AMOUNT IS 2300 Rs and they are asking me to pay 2000 Rs. I mean wtf, there are no laws to protect us from such a cheat company

  72. Reply
    HetPatel at

    It’s waste of time

  73. One assist is fake company. They never provide any clam. I took their plan twice. Always they deny by stating thier bogus and hidden conditiins. Avoid Oneassit plan for any device. Acko is better.

  74. Totaly Froud

  75. Reply
    Kaushal Aggarwal at

    Very very upset about this. This is gross violation of personal information. Bought this as part of buying the kindle. On activation screen online, they ask for a whole lot of personal information that amazon /one assist has no right or use for. This is for a product that I have paid for. Disgusting

  76. Received the OneAssist 2 Year Total Protection Plan for Amazon Kindle Paperwhite (WiFi) promptly.Now, begins my hour long challenge with OneAssist in Activating the 2 YearMembership for the purchased OneAssist 2 Year Total Protection Plan for Kindle Paperwhite WiFiRegistration for OneAssist – 2 Year Protection Plan for Kindle Paperwhite is a HUGE hassle.1) The SMS message/package’s back side instructions, have asked me to visit oneassist website with the “Unique Activation code” available in the Shipment and fill out the information in the page for Activation of Membership2) The “Device Invoice Amount” is not allowing me to enter the value of the Amazon Kindle Paperwhite WiFi, insetad it is giving the error message (Ref. Picture) “Mobile Invoice Value should not be greater than 11499″3) At 28.11.2016 3.22 PM placed a customer service call to the number given in the top of the Activation Page “One call to live uninterrupted 0 8080 333 333” There were five individuals who have answered the phone of which one answered right away in Hindi (Note: No professional courtesy of any kind, whatsoever).4) Since then for about 20 minutes, my phone call to (0)8080 333 333 has either been transferred or put on hold or transferred back and forth between sales and Amazon related department.For clarification purposes, as a customer who have paid for the service, I would like to know the following1) Why am I getting error messages such as when I am registering a valid product purchased from Amazon?2) What is the OneAssist’s Customer Service Policy?3) Why Amazon is entertaining such ‘poor’, un-professional services with lack of interest in serving a genuine customer?4) Why am I being transferred back and forth between many customer service representatives?5) If they can afford to keep many people in their telephone service department, who are not ‘informed/trained/educated’ on basic customer service in Phone, can’t they affort to give these customer service plans for free?Looking forward for your proactive feedback in this regard,With frustration & lack of words to express my anguish,Amazon CustomerThe customer service personnel need to be trained properly, to handle the customer’s request.

  77. I don’t even want to give this one star. Next to impossible registration and now, I can’t even return it because have scratched the code. Its total fraud .. PLEASE PLEASE N PLEASE SAVE YOUR MONEY and DO NOT invest in this plan.Invasion of privacy because they ask too much of unnecessary information.Abmiguous claim and information.User interface highly confusing and incomplete.

  78. Reply
    Mahavir bafna at

    I had bought one assist TOTALy (zero) PROTECTION plan for my fire tv stick.. My remote wasn’t working so i called them up and to my surprise they said the remote isnt covered in the above policy.. I falled for TOTAL PROTECTION..Besides I feel amazon should BLACKLIST ONE ASSIST from its market place to avoid spillover effects on amazon brand.. I got my device replaced as luckily it was in AMAZON WARRANTY

  79. Reply
    Love Mangla at

    How Amazon can appoint/sell this type of insurance?When I approached OneAssist for my firestick which is not working they said remote of firestick is not covered, but still I don’t know wether stick is not working or remote is not working.

  80. Reply
    Pritesh Patel at

    There should be zero star rating too.Cannot activate online.And customer care is pathetic.Not able to respond even after two days.Returning the product.

  81. Reply
    ankita bansal at

    i placed the order for my iphone because it clearly states that it is compatible for apple iphone 11. and both times i have recieved a non apple plan and now my date of purchase is mopre than 10 days. both amazon and one assist have been un able to help me .

  82. THE REPAIR AMOUNT IS 2300 Rs and they are asking me to pay 2000 Rs. I mean wtf, there are no laws to protect us from such a cheat company

  83. Reply
    HetPatel at

    It’s waste of time

  84. One assist is fake company. They never provide any clam. I took their plan twice. Always they deny by stating thier bogus and hidden conditiins. Avoid Oneassit plan for any device. Acko is better.

  85. Totaly Froud

  86. Reply
    Startup and C-Suite Mentor at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  87. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  88. Reply
    Gurinder Bal at

    Code not received.Product not supporting my new iPhone 6s.It does not support iPhone (Apple)Want to return same.

  89. Reply
    Mahavir bafna at

    I had bought one assist TOTALy (zero) PROTECTION plan for my fire tv stick.. My remote wasn’t working so i called them up and to my surprise they said the remote isnt covered in the above policy.. I falled for TOTAL PROTECTION..Besides I feel amazon should BLACKLIST ONE ASSIST from its market place to avoid spillover effects on amazon brand.. I got my device replaced as luckily it was in AMAZON WARRANTY

  90. Reply
    Love Mangla at

    How Amazon can appoint/sell this type of insurance?When I approached OneAssist for my firestick which is not working they said remote of firestick is not covered, but still I don’t know wether stick is not working or remote is not working.

  91. Reply
    Pritesh Patel at

    There should be zero star rating too.Cannot activate online.And customer care is pathetic.Not able to respond even after two days.Returning the product.

  92. Reply
    ankita bansal at

    i placed the order for my iphone because it clearly states that it is compatible for apple iphone 11. and both times i have recieved a non apple plan and now my date of purchase is mopre than 10 days. both amazon and one assist have been un able to help me .

  93. THE REPAIR AMOUNT IS 2300 Rs and they are asking me to pay 2000 Rs. I mean wtf, there are no laws to protect us from such a cheat company

  94. Reply
    Naresh P. at

    It’s a fake!! Please be aware. It’s just an printed card to mimicking the original one. MRP written on the same is 999 as well and there is nothing from where you can register the same. Attach is the image of the product.

  95. Reply
    DHEERAJ GUPTA at

    Wonderful Product

  96. Reply
    Saksham at

    Not worth the purchase,They send the product without voucher id, which is required to activate the product.

  97. Reply
    HetPatel at

    It’s waste of time

  98. One assist is fake company. They never provide any clam. I took their plan twice. Always they deny by stating thier bogus and hidden conditiins. Avoid Oneassit plan for any device. Acko is better.

  99. Totaly Froud

  100. Reply
    Vipan Goel at

    Product registration is a pain and too bureaucratic. I gave up after a few attempts & will try to get a refund. I don’t recommend wasting money on this at all.

  101. Reply
    Kumud Pandey at

    Amazingly useful !

  102. Reply
    Amazon Customer at

    I got my phone repaired under insurance but the quality of repair is even worse than the roadside repair shop. Further I have to spend some bucks out of my pocket for it.Waisted my money

  103. Reply
    gaurav vats at

    It’s fake, i think i wasted my 1000rs for this. There is nothing like insurance. they wouldn’t respond the call. I bought it with my Micromax Handset 3 month back and plan is not activated yet. I am not sure how crook like them cheating openly on Amazon

  104. It’s a scam. Steer clear!

  105. Reply
    Prof Jay at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  106. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  107. Reply
    Gurinder Bal at

    Code not received.Product not supporting my new iPhone 6s.It does not support iPhone (Apple)Want to return same.

  108. Reply
    Aniket Deokar at

    One year accidental charge too expensive. But service is good.

  109. Reply
    Sindhu.K at

    The phone line was not Good, all else super

  110. Reply
    Chandrasekar at

    Good

  111. Reply
    Amazon Customer at

    I got my phone repaired under insurance but the quality of repair is even worse than the roadside repair shop. Further I have to spend some bucks out of my pocket for it.Waisted my money

  112. Reply
    gaurav vats at

    It’s fake, i think i wasted my 1000rs for this. There is nothing like insurance. they wouldn’t respond the call. I bought it with my Micromax Handset 3 month back and plan is not activated yet. I am not sure how crook like them cheating openly on Amazon

  113. It’s a scam. Steer clear!

  114. Reply
    HetPatel at

    It’s waste of time

  115. One assist is fake company. They never provide any clam. I took their plan twice. Always they deny by stating thier bogus and hidden conditiins. Avoid Oneassit plan for any device. Acko is better.

  116. Totaly Froud

  117. Reply
    Prof Jay at

    Customer last on their mind. I bought a. new phone and . an . “insurance policy” against damage protection from this. company. What. I received was just a. brochure and. no Activation code.One Assist did not pick up the phone for repairs in spite of giving time.Customer service escalations give templated email responses and could not help. with. activation code.I think it is bad for the reputation of Amazon to have such sellers who instead of providing documentation about policy. and. T&C and signed agreement – do. not. bother to. even. send activation code and just. wish. to. fleece customers.

  118. Reply
    Subhasis G. at

    Activation is so lengthy and troublesome and the call centre is same. Hang on for 15 mins but nobody talked. Do not know what will happen if any claim will come on the way. Amazon should not the up with such party.

  119. Reply
    Gurinder Bal at

    Code not received.Product not supporting my new iPhone 6s.It does not support iPhone (Apple)Want to return same.

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